This Privacy Policy describes how Comafrique C-Track ("we", "us", or "our") collects, uses, and shares information about you when you use our mobile application ("App") and related services ("Services"). By using the App, you agree to the collection and use of information in accordance with this policy.
Comafrique C-Track is a mobile application designed to track fleet locations and provide real-time GPS data. It is intended for use by businesses and individuals who need to monitor vehicle locations and optimize routes.
We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and sharing of your information.
By using our App, you consent to the data practices described in this Privacy Policy. If you do not agree with the terms of this policy, please do not use our App.
1. Information We Collect
1.1 Personal Information
Name, email address, phone number, and other contact details you provide when creating an account.
1.2 Location Data
Real-time GPS data from devices to track fleet and provide location-based services.
1.3 Device Information
Information about the device you use, including device type, operating system, unique device identifiers, and mobile network.
1.4 Usage Data
Information on how you interact with the App, such as features used, time spent, and errors encountered.
2. How We Use Your Information
We use your information to:
- Provide and improve the functionality of the App and Services.
- Track fleet locations and optimize routes.
- Communicate with you regarding your account, updates, and support inquiries.
- Ensure compliance with legal and regulatory requirements.
3. Sharing Your Information
We do not sell your personal information to third parties. However, we may share your information with:
- Service Providers: Third-party vendors who assist with hosting, analytics, and customer support.
- Legal Authorities: When required by law or to protect our legal rights.
- Business Transfers: In connection with a merger, sale, or acquisition of the company.
4. Data Retention
We retain your data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. GPS data is stored for 12 months to support historical reporting features.
5. Security
We implement industry-standard security measures to protect your data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access, correct, or delete your personal information.
- Opt out of data collection for non-essential purposes.
- Withdraw consent for processing where applicable.
To exercise these rights, contact us at contact@comafrique-ctrack.online.
7. Children's Privacy
Comafrique C-Track is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child's information has been collected, we will delete it promptly.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Effective Date." We encourage you to review this Policy regularly.
9. SMS Usage
Our app provides an option to compose an SMS message, but it does not send messages automatically. The user manually confirms and sends the message through their default messaging app.
We are committed to protecting your privacy and maintaining the security of your personal information. Our systems are regularly updated to ensure compliance with international privacy standards.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at: